Warehouse New Years Hours
Our warehouses will be closed on New Years Eve (Thursday, 12/31/2020) through Sunday, 1/3/2021.
Order Cutoff Time
Orders received after 3pm Central Time are considered to be received on the following business day.
DUE TO THE CURRENT COVID-19 SITUATION: Order processing times have been extended due to social distancing and safety measures. Most orders will process within 3-5 business days, but some orders may take up to 15 days.
For clients within the US, standard shipping has a 2-7 business day window for delivery. This shipping time is calculated once the package is handed off to the shipping carrier.
For international clients, we unfortunately are no longer able to ship outside of the US starting November 30th, 2020. We will restore international shipping capabilities as soon as systems and regulations allow us to do so.
Once your packages is packed for shipment at our warehouse, we are unable to divert your package to a new address. We suggest contacting the carrier or your local post office to set up a forwarding address as needed.
We are so grateful for our community and your patience as we work to keep each other safe.